Firstly, contact our Customer Services number on 0333 222 6800 to make us aware of this issue. If you want, you can also make Klarna aware of the issue by going to your account either on the Klarna App or Website and ‘Report an Issue’.
If you have a pre-delivery enquiry, please contact our team on: 0808 144 6160 option 3 or email [email protected]