We're sorry you haven't received your online order confirmation. You should receive this shortly after your order has been placed, please check your spam folder in case it got lost on the way. In some cases the confirmation can take 24-48 hours to reach you, if after this time frame you still haven't received it, please call us on 0808 144 6160 selecting option 3 and we can re send for you, alternatively you can email us at internetsales@bensonsforbeds.co.uk.