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Are you a member of the Furniture and Home Improvement Ombudsman?

Yes, to provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Bensons for Beds is a registered member of The Furniture and Home Improvement Ombudsman. The ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services.

 If you remain unhappy with our final response, you may be entitled to refer your complaint to The Furniture and Home Improvement Ombudsman and we are bound to follow any decision that they make. To find out more about The Furniture and Home Improvement Ombudsman and how you might be able to use their dispute resolution service visit fhio.org or telephone 0333 241 3209. See our Terms & Conditions for more details.

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